Customer service is the most important part of the business as far as I'm concerned. Without customer satisfaction there would be no business. I have followed a very simple rule for the fifteen years I have owned and operated Pro Bats. I treat each and every customer the way I would like to be treated. I know it sounds like a sales pitch, but honestly this is the only way I know how to do business. I have played baseball for over fifty years and I know what I like when it comes to bats. I have chosen to take my experience and make it a part of each customer's experience as well.
What you get when you contact Pro Bats is one on one customer service, and my undivided attention. I want you to be successful using our products, and satisfied every step of the way. The minute you place your first order you become a lifetime member of the Pro Bats family. I personally return every call and email. Unlike many bat companies, I'm willing to spend whatever time it takes to answer your questions or to solve your problem.
The quality of our products is second to none. I believe our customer service is as well.
I look forward to making you a member of our family.